FAQ – Vertx

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FAQ

GENERAL

Do you have stores? How can I try on items in a store?

Vertx is pleased to partner with many world-class tactical stores.

Please use our store and dealer locator to find an official authorized Vertx distributor near you.

Where are Vertx bags manufactured?

Vertx bags and packs are made in the best bag and pack manufacturing facilities around the globe. We constantly strive to bring the best bags possible to market and that means continuing to partner with the most consistent and best manufacturing partners.

Are Vertx, Flying Cross and Fechheimer one and the same?

Our corporate headquarters is in Cincinnati, Ohio. We own union manufacturing plants in Hodgenville, KY, and Grantsville, MD. We are proud to be a Berkshire Hathaway company.

SIZING

How do sizes run?

Sizes run true to size. For more information, please look at the reviews from fellow customers for more details.

Where do I find the size in my garment?

Size is located on the white tag near the collar in shirts. In pants, it is typically found near the waistband.

SHOPPING

Can I still order an item that says "Sold Out?"

No. Typically those are limited edition items that are sold seasonally and will not be restocked. Please check our "New Item" section to see other items you might like as well.

How will I know when my items ship?

We make every effort to ship item that are in stock as fast as possible. Our goal is to ship within one to two business days of your order. We are working on adding email notification of shipments in the near future.

How do I purchase the items in my Wishlist?

Use the "add to cart" button

PRODUCT CARE

What's the best way to care for my garments?

Follow the care instructions inside your label.

How do I know if I can machine-wash items?

Check your label for care instructions.

How do I give feedback on an item?

We want to hear from you! On the product's page scroll down and use the handy Product Review at the bottom of the page. You will have to register first to provide feedback. Thank you for your feedback.

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